Health Services Administration | Davenport Programs

Health Services Administration (HLTH SRV BS)

120 Credits

BACHELOR OF SCIENCE • 120 CREDITS • HLTH SRV BS

The Health Services Administration program prepares the graduate for entry-level management positions in various health care settings and organizations. Health services administration careers can include working in integrated health care systems, retirement and long term care facilities, physicians’ practices, community health organizations, health care associations and insurance carriers third party administrators. Specialties are designed to assist students needing or desiring a more focused area of interest. This degree prepares individuals interested in pursuing Davenport University’s MBA program.

*It is recommended that students seeking this degree program complete BIOL120 and BIOL131. Biology, chemistry and/or natural science electives may be substituted if the student has previously earned applicable credits.

Please note that students will not be awarded both the B.B.A. Health Services Administration and the B.S. Health Services Administration. Only one degree and catalog year of the Health Services Administration major may be declared.

Which class should I take? When should I take it?

See our Recommended Program Sequences:

See Full Course List

Foundations of Excellence		33-34 Credits
ACES100	This course presents the skills needed for university success and initiates students to career planning and development. Students evaluate their abilities and interests in order to develop career goals and align these goals with an appropriate course of study. Through a career investigation project, students are introduced to research techniques. Students also improve on academic skills necessary to successfully complete university work, such as critical thinking, study techniques, and test taking strategies. In addition, students are introduced to important dynamics of interpersonal communication and conflict resolution. The course also orients students to the University, to the Davenport University Excellence System, and to other elements of the Davenport curriculum. (This course is required for all new business, health, and technology students, except those transferring with 30 or more semester credits.) Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/h
BIOL120 or SCI	Essentials of Anatomy and Physiology or Natural Science Elective* BIOL120 (4 cr) - This course provides the student with the essential principles of anatomy and physiology including introductory chemistry concepts, cell and tissues studies and the structure and function of the following organ systems: integumentary, musculoskeletal, nervous, sensory, endocrine, respiratory, digestive, cardiovascular, lymphatic, immune, urinary and reproductive systems. Students will study the human body using a system-by-system approach. There is an online $85.00 software fee included in this course. Natural Science Elective - Any course at the 100 level or above from the following categories not required in the program may be taken: BIOL CHEM ENVS GEOL PHYS * It is recommended that students seeking HLTH SRV BS complete BIOL120. Biology, chemistry, and/or natural science electives may be substituted if the student has previously earned applicable credits.	3-4
BIOL131 or SCI	Introduction to Human Disease or Natural Science Elective* BIOL131 (3 cr) - This course introduces concepts of pathophysiology in a systemic manner by comparing the functioning of the human body in normal and diseased states. Students will integrate information relating to the etiology, presentation, evaluation, treatment, and prevention of common human diseases. Recommended Co-requisite(s): BIOL116 Prerequisite(s): BIOL115 or BIOL120 Natural Science Elective (3 cr) - Any course at the 100 level or above from the following categories not required in the program may be taken: BIOL CHEM ENVS GEOL PHYS * It is recommended that students seeking HLTH SRV BS complete BIOL120. Biology, chemistry, and/or natural science electives may be substituted if the student has previously earned applicable credits.	3
COMM120	This course introduces and applies the theories and principles of effective communication. Students learn to organize and present clear, logical messages to specific audiences. They develop confidence in public speaking and increase their ability to inform and persuade listeners. They also implement critical thinking and listening skills. Finally, students exhibit the skills and tools necessary to construct, organize, and deliver effective speeches. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
ENGL109	This course introduces students to expository and persuasive writing. Employing critical thinking and the writing process, students will compose academic essays utilizing a variety of modes. They will also analyze and respond to a variety of academic and professional readings. Students will evaluate information and audience to improve form and content. Students are also introduced to the research process, including finding, evaluating, and documenting sources, to complete a short research project using the American Psychological Association Style. Note: ENGL109L is a 0 credit hour lab utilized in the Accelerated Learning Program (ALP). Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): Appropriate test scores or successful completion of ENGL021. Student must also complete a diagnostic writing sample.
ENGL110	This course further develops the skills in expository and persuasive writing that were introduced in ENGL109, English Composition. Students develop critical thinking through the creation of essays and documents that use argumentation and persuasion. As a team, students collaborate to present a required assignment to the class. Students learn to research, evaluate, and incorporate information from both primary and secondary sources, to document secondary sources using APA format, and to analyze information and audiences to improve form and content. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109
ENGL311	This course develops the written and presentation skills necessary for success in professional, supervisory, or managerial positions. Emphasis on communication in both on-paper and digital media is included. Students also learn to use a variety of formats, styles, and delivery systems to achieve the clear, concise, and professional communication required to communicate in global markets. To stress the importance of workplace communication, students create a major professional document as a team. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL110 and COMM120
MATH120	Students in this course will explore and apply college-level mathematical concepts so as to enhance their critical and creative thinking skills. This course aims to increase students' appreciation of the utility and application of mathematics. Topics will include i) problem solving, ii) set theory and real numbers, iii) linear, quadratic, exponential, and logarithmic functions, and iv) probability. Other topics of interest will be selected from graph theory, prime numbers, logic, number representation, and voting theory. Fees: Additional course fees apply. Prerequisite(s): Appropriate test scores, placement criteria, or successful completion of MATH 030
PSYC101	This course provides an overview of psychological principles. Students learn basic theories and concepts to understand the dynamics of human behavior in a variety of settings. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
SOSC201	This course introduces students to the complex issues surrounding diversity in U.S. society and to the need for understanding difference in an increasingly globalized world. Students will explore the social-historical context of multiple experiences on individual, cultural and institutional levels. They will analyze the complex interactions regarding diversity in organizations. Students will also evaluate their own thoughts, attitudes, and behaviors in order to understand their roles in a diverse society. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
STAT219	This course introduces students to foundational statistical methods common to the medical and health fields. Students will learn how to use the collection, analysis, presentation, and interpretation of data in the context of the health sciences. Analysis of real-world data sets will be performed using statistical software. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): MATH120 or MATH125

Foundations of Health Professions		27 Credits
ACCT200	This course is designed strictly for the non-business major. It is a comprehensive survey course of financial and managerial accounting concepts that discusses the financial aspects of starting and growing a business. Specifically, the course explores the role of accounting in business, examining the balance sheet, profit/loss statements, and cash flow reports. Students will also learn how to analyze financial statements and financial trends. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
BITS211	Students create and manipulate spreadsheets with MS Excel to solve business applications. It is expected that students have a familiarity with spreadsheet software, as the course quickly progresses to advanced features, including data validation, linked workbooks, pivot tables, lookup functions, solver, and scenario manager. By the end of the semester, students will have the prerequisite skills to take applicable certification testing. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): MATH120 or MATH125
CISP111	This course surveys the main components of the business systems cycle. The five phases of the systems development life cycle (SDLC) (systems planning, system analysis, systems design, systems implementation, and system operation and support) will be investigated. Students will look at how many of the typical business needs are incorporated into a business system. These may include invoicing, accounts receivable, order entry, inventory, accounts payable, payroll, manufacturing, and sales/marketing. Participation in a group project, site visit, or case study will give students a sense of group dynamics in real-world systems development projects. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): CISP100
HINT201	4 contact hours This course provides a detailed understanding of health information systems (administrative, patient, registration, ADT, EHR, PHR, lab, radiology, pharmacy and others) commonly available and in use in the U.S. health care delivery. An emphasis is placed on confidentiality, security and privacy policies and procedures. Students will work with an EHR to complete HIM processes within this course. Students are provided an overview of the technology selections process including negotiation and evaluation of a HIM technology. Students are introduced to Systematized Nomenclature of Medicine (SNOMED-CT) including a brief overview of its role in the health care delivery system as the basis for an electronic health record. This course also provides an introduction to data collection, warehousing and system architecture. This course requires two hours of lecture and two hours of lab per week (4 contact hours). Note: A grade of C or better is required to pass this course successful
HLTH101M	This course is required for any College of Health Professions (CoHP) major. As part of orienting the student to the College of Health Professions programs, this course is also a primer regarding the importance of professionalism in healthcare and patient privacy, and the use of universal precautions and safety requirements for healthcare settings. Students are required to complete the criminal background check (CBC) and drug screen (DS) testing as part of this course. A review of the CoHP Student Handbook is included, as well as an introduction to the CoHP practicums and/or clinical professional practice experiences. Note: Grading is Pass/Fail. Additional course fee(s) apply. Co-requisite(s): ACES100
HLTH210	This course provides the student with an introduction to health care organizational systems and related resources. Discussions will include history and development of health care in the United States. Students gain a theoretical understanding of various health care provider roles in the overall organizational planning, management, quality, and assessment pertaining to major health policy issues and disciplines in the United States. Topics will compare and contrast the delivery of health care to those of other countries. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109
HLTH211	This course provides a foundation in management principles with special application and focus on the health care industry. The course will focus on organizational resource management in the health care industry including strategic planning, governance, leadership, change management, communication, human resource management, training and development, organizational development, financial management, ethics, project management and contract management. Case analysis will be applied through the discussion of various health care management-related situations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109
HLTH230	This course will provide the opportunity to explore basic law as it is applied to health related issues and the health care community. The student will be introduced to the concepts of medical ethics and will explore the major ethical issues currently facing health care professionals, with an emphasis on maintaining the highest legal, moral, and ethical standards in their profession. Note: A grade of C or better is required to pass this course. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. successfully.
HLTH250	This course is an introduction to health care reimbursement systems used throughout the United States. Students will gain a detailed understanding of various payment methodologies currently used (i.e. managed care, third party payers, federal programs, etc.), and apply this understanding to the monitoring and management of the revenue cycle. Students will verify completeness of clinical documentation, manage the use of clinical data systems used in claims management and utilize the principles of health care finance to monitor healthcare facility revenue. Current HIPAA guidelines will be covered along with financial ethics and the identification and eliminations of financial fraud and abuse. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
MKTG211	This course explores the role of marketing in society and in the success of an organization. Students learn and apply the strategies, tactics and terminology used by market-oriented businesses. Through critical thinking exercises and case analysis, students become familiar with the primary tools of marketing including market segmentation, product, pricing, marketing communication, research, and marketing channel strategies. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL109

Major		55-58 Credits
FINC403	This course is an in-depth study of health care financial information. This includes analyzing and interpreting financial information, setting fees, understanding different payment methods health care organizations receive for services rendered to patients, and revenue and receivable management. Other topics include strategic financial planning, the budgeting process, cost variance analysis, and capital project analysis. The class will also cover the difference between for-profit and not-for-profit health care organizations, the tax-status of health care organizations, and the function of managed care organizations. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ACCT200 or ACCT201
HINT209	This course is an introduction of the methods used to define, describe, recognize and apply total quality management in health care. The principles of the quality assessment process and risk management will be emphasized. The course will provide an opportunity for the student to gain skills in collecting and analyzing data through a team approach. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT215 for HIT/HIM majors; HLTH210 for HSAD majors
HLTH320	This course provides the students with an increased understanding of the role of the health care professional within the larger public health system. The student will study the structure and function of the public health system at multiple levels. Synthesizing the didactic materials will allow the student to create proposals that address specific public health problems. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110
HLTH401	This course will provide the fundamentals of statistical analysis as it applies to health care research. The student in this course will also develop a fundamental understanding of the research process with emphasis on critical reading of published research. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL311 Prerequisite(s): STAT219
HLTH460	The purpose of this course is to provide an overview of the field of health education and promotion and an opportunity to develop skills in needs assessment and program planning. The course will review the importance of health education and promotion in contributing to current public health programs and in addressing public health problems. The course will address how to use planning frameworks for conducting needs assessments and designing and evaluating health promotion programs. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311
HRMG213	This course is an overview of the responsibilities of a human resource management department in a business setting. The elements of job analysis, recruitment, selection, training and assessment, are described. Additionally, compensation and benefits administration, labor relations and the legislative and legal decisions affecting human resource policy are explored. Various workplace situations are examined through the use of problem solving exercises and discussion. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HLTH211 or MGMT211
HSAD301	This course focuses on the multi-dimensional interaction of cultural competence and complexities in providing health services to a diversified population. There will be an emphasis on cultural competence and diversity management as it relates to health care delivery issues and disparities as well as the beliefs, religious/gender/ethnic differences of health care consumers. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): SOSC201
HSAD302	This course provides an overview of state and federal healthcare regulations with a focus on physicians, hospitals, government agencies, medical insurance and producers of medical products and services. Health law concepts will focus on providing students with knowledge to become critical thinkers in a professional practice. Students will examine innovations transforming global health industry practices and public policy. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HLTH230
HSAD402	This course examines issues related to risk management in health care. The focus will be on methods utilized to identify risk factors for the purpose of minimizing potential liability for health care organizations. Risk management programs consistent with current risk management trends to decrease liability will be highlighted. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT209
HSAD403	This course introduces the student to the fundamental concepts of microeconomics theory and the correlation to the healthcare industry. Topics covered include: supply and demand modeling; cost-benefit analysis; the role of private and government health insurance; physician, hospital, long-term care, and pharmaceutical markets; and implications of how public policy can influence the healthcare industry. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): STAT219 or STAT220
HSAD425	This course is an overview of both bioethical principles and ethical dilemmas that occur in various healthcare settings. The focus of the course is on the most important areas in bioethics including bioethical and moral principles, a basic framework for ethical decision-making, and a global view of ethical dilemmas. The use of case studies, various readings, and discussions on the provider-patient relationship will be emphasized throughout the course to assist the student in the development of a framework for ethical decision-making. Note: A grade of C or better is required to successfully complete this course. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and HLTH230
HSAD440	This course provides the student with a strategic perspective and an understanding of the strategic process and structure. The student is introduced to the concepts, philosophies, and techniques of strategic planning and strategic management as they are applied in a healthcare organization. Note: A grade of C or better is required to successfully complete this course. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HLTH211
HSAD493 or HSAD495	Health Services Administration Virtual Practicum or Health Services Administration Practicum HSAD493 - Contact Regional Practicum Manager at least two semesters prior to enrolling. This course is for online students only and provides an opportunity for the student to demonstrate the ability to administer a program in a virtual healthcare environment. The experience is of a non-clinical nature and may be completed in coordination with a Michigan based healthcare organization. One requirement of the course will require the student to complete an extensive project identified by the faculty to ensure that the student gains a well-rounded understanding of the role of a manager/administrator. The student will define a complex problem and conduct an analysis of the problem with recommendations for management action. Students are expected to document a minimum of 120 hours working on the designated project to meet both program accreditation requirements and requirements for graduation from the program with a bachelor’s degree in Health Services Administration. During the course, students are required to complete the Health Services Administration Exit Examination as part of the core completion requirements. A $30.00 Internship/Practicum Management fee is charged in this course. Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. A grade of C or better is required to successfully complete this course. Prerequisite(s): Last semester; major courses complete or taken concurrently and must have Associate Department Chair approval. The completion of the Criminal Background Check and an updated Clinical Student Disclosure Statement is required. This course is only available to online, out-of-state students. HSAD495 - Contact Regional Practicum Manager at least two semesters prior to enrolling. This course provides an opportunity for the student to demonstrate the ability to administer a program in a health care environment. This course offers working experience of a non-clinical nature. As one requirement of the course, the student will complete a project identified by the preceptor in that setting to provide the student with an understanding of the role of a manager. The student will complete an extensive report that explains the project and the research conducted. The project results are presented orally and in writing. This will be the practicum experience for the bachelor’s degree in Health Services Administration. A $30.00 insurance fee and a $30.00 Internship/Practicum Management fee are charged in this course. Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. This class requires a minimum of 120 hours of practical experience at the assigned site plus additional classroom hours. To meet course requirements the student will be required to be available during normal business hours (i.e. 8:00 a.m. to 5:00 p.m.) for site visits. A grade of C or better is required to pass this course successfully. Prerequisite(s): Last semester; major courses complete or taken concurrently and must have Associate Department Chair approval. The completion of the Criminal Background Check and an updated Clinical Student Disclosure Statement is required.	4
MGMT321	This course is designed to provide students with an understanding of organizations, by combining theory with application relating to motivation, group behaviors, power, politics, conflict, leadership, decision-making, communications, organizational design, and change. Students examine the application of psychology, sociology, and social psychology to organizational management. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HLTH211 or MGMT211

Recommended Open Electives		2-5 Credits
COMM311	This course is designed to develop the skills and attitudes necessary for effective communication in business and professional settings. Successful students will be able to evaluate the cultural dynamics of an organization as well as to develop effective strategies of leadership and to enhance internal and external communication, problem-solving and collaborative decision-making abilities. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
HLTH100*	Cardiopulmonary Resuscitation/First Aid This course provides the student with the BLS for Healthcare Providers (AHA) and Heartsaver First Aid (American Heart Association). The BLS portion covers core material such as adult and pediatric CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation. The first aid portion (Heartsaver First Aid) of the course teaches how to manage illnesses and injuries in the first few minutes until professional help arrives. This course is intended for those who may have a duty to respond to a first aid or cardiac emergency secondary to job responsibilities or regulatory requirements. An $80.00 supplies and insurance fee is charged in this course. Note: This course is graded on a Pass/Fail basis.	1
HLTH202	This course examines issues and concerns involved in helping patients and family members facing the problems of terminal illness and death. Students will be introduced to death-related issues for everyday life, including suicide, bereavement, euthanasia, and hospice care. Living will and advanced directives are discussed. This course also examines current medical concerns regarding the care and treatment of a terminal patient. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109
HSAD490	Registration Internship/Practicum Note: Contact the Practicum Coordinator two semesters in advance of taking this course to begin the approval process. Approval for enrollment in the course is required by the Program Director. The bachelor level Health Services Administration Internship is an integration of previous classroom instruction with new learning acquired through on-the-job work experience. The internship experience should be related as closely as possible to the student's major field and individual interest. In general, 150- 200 hours of career-related work time shall be required at the internship site and evidenced by weekly reports filed by the student. Responsibility for securing the internship site is the student's responsibility. Students will be given information concerning possible placement sites. The internship may be either paid or unpaid. A College of Health Professions faculty member and placement site supervisor will evaluate the student's performance. A criminal
PSYC270	This course provides the basic knowledge in gerontological psychology and issues that concern the aging population. Students will discuss physical and mental issues of the aged. Other concerns of the aged, including social, financial, and support systems, will be identified. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109
PSYC303	This course provides an introduction to the psychosocial growth and development of the human being through life. Students will explore the interaction of the psychological and physiological growth and the particular health concerns that impact each stage of development. Students will be expected to develop the ability to formulate plans that assist in the resolution of health care problems that are impacted by psychosocial development. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109
SABR381	This course engages students in learning and discovery about the different cultural, geographical, historical, economic, business, religious, and ethical practices of host countries through the experience of living and studying outside of the United States. Students practice cultural competence through participation in discovery activities and structured observation of their surroundings while abroad and conduct discipline-specific and cultural studies of host countries with the United States and other nations in the global context. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): Acceptance to the Study Abroad Program.

Health Care Specialty courses [HS] comprising the major area of the earned health care related associate's degree or select one of the following Specialties:		(12-15) Credits

Human Resource Management Specialty [HHRS]		(12) Credits
HRMG313	This application-based course provides students with an in-depth view of the employee selection process. Specific topics covered include selection criteria, recruiting a diverse qualified pool of applicants, evaluating applicants relative to selection criteria that is reliable and employs valid measurements. Emphasis is placed on the reliability and validity of various selection methods to insure regulatory compliance. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HRMG213
HRMG350	This course is designed to provide students with a solid understanding in the fundamentals of training and development. Students are exposed to the training process, from needs assessment to training methods and the role of evaluation. With the use of a case analysis approach students examine the broadening role of training in assisting organizations in the achievement of business goals. Other topics of study include: e-learning and technology, special challenges in today's workforce and the future of training and development. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HRMG213
HRMG431	This course analyzes conflict in business and develops new approaches to negotiating with people from both similar and different backgrounds. Many dimensions of negotiation are discussed including interpersonal, organizational, collective bargaining, and cultural dynamics. Students review strategies in various conflicting situations including cooperative, competitive, and labor relations. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and HRMG213
MGMT316	This course provides an environment that stimulates individual creativity and encourages risk taking to solve organizational and community problems. Students integrate design thinking and change management processes to develop an idea from inspiration through implementation. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HLTH211 or MGMT211

Health Information Assurance Specialty [HLAS]		(15) Credits
CISP247	This course will examine the major types or data models of Database Management Systems (DBMS): hierarchical, network, relational, and object-oriented. The principles and problems of database design, operation, and maintenance for each data model will be discussed and compared. Topics that will be covered include design theory, query language, relational expressions, SQL, stored procedures, client-server interfaces, entity relationship diagrams, normalization, and database security. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): CISP111
HINT340	This course builds upon previous privacy and security topics and prepares the student to work with health regulations and standards including data governance compliance. This course will focus on access, disclosure, and storage of protected health information. Data privacy, security, and confidentiality will be discussed in detail along with information integrity and quality. Ethical standards of practice related to privacy and security will be covered and training programs related to this topic will also be addressed. Note: A grade of C or better is required to successfully complete this course. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT297 or BITS211
HINT350	The application of clinical systems will be discussed and demonstrated, including clinical decision support systems, electronic health records and other computer based health records systems, nursing management systems, ancillary service systems, patient databases (private practice and facility) at point of service, master, and enterprise levels. Planning and evaluation (including financial capital and operating and regulatory matters affecting clinical information systems are considered. Strategies and theories for user performances management in the clinical setting are discussed. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT297 and HINT297C, CISP247 or BITS211
HINT400	This course will concentrate on concepts related to information systems resource management, cost/benefit analysis, overview of information systems topology, technology assessments and strategic planning of information systems. Application of the concepts will be presented in terms of systems theory, hardware requirements, personnel requirements, vendor negotiations, software, database, telecommunications, and use of the internet. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT350
IAAS221	This course will provide an overview of information security from both the perspectives of the organization and that of personal computing. Topics include security management practices, physical security, security architecture, business continuity and disaster recovery planning, access control systems, security controls, cryptography, telecommunications and network security, operations security, law and ethics, and personal computer security. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): CISP100

Long-Term Care Specialty [LTCS]		(12) Credits
HSAD415	Students in this course will focus on administrative processes in long-term care management. Students will build effective leadership skills. There will also be an emphasis on human resources, personnel, and marketing specific to long-term care facilities. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and HLTH211
HSAD423	Students in this course will focus on assessment of finances in long-term care. Laws, regulations, and standards that impact long-term care facilities' management will be presented. The course will cover quality, productivity management, patient rights, and the overall management of long-term care facilities. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): FINC403 Prerequisite(s): ACCT200 or 201; HLTH230
HSAD430	Students in this course will focus on the variety of medical and non-medical services and clinical aspects specific to long-term care organizations. These services will include the areas of nursing and medical care, rehabilitation, recreation, dietary, facility, and environmental services. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s):ENGL311 and HLTH211
PSYC270	This course provides the basic knowledge in gerontological psychology and issues that concern the aging population. Students will discuss physical and mental issues of the aged. Other concerns of the aged, including social, financial, and support systems, will be identified. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109

Project Management Specialty [PTMS]		(12) Credits
GPMT287	Students gain an essential understanding of the discipline and approach to the management of projects in a global environment. Topics explained include project definition, resource planning, project scheduling with Gantt charts, project control, as well as planning and scheduling with limited resources. Topics are explored from both a quantitative and qualitative perspective. Students learn and utilize project software throughout the course. Various techniques used in planning, scheduling, ROI, and controlling projects will be explored and applied through the use of simulations. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HLTH211, MGMT211 or CISP111
GPMT385	This course provides an in-depth look at scheduling in the complex world of global projects. Students will use MS Project as a platform to learn how to plan and create realistic project schedules, network diagrams and work breakdown structures. Additional topics include scheduling with agile methodology, estimating activity duration, determining the critical path, corrective actions, and generating reports. Students will get plenty of practice using MS Project tools using case studies to gain real world experience. Course aligns with Project Management Body of Knowledge (PMBOK) teachings. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): GPMT287
GPMT400	This class delves into the financial and risk management of project management in a global environment by focusing on activity based forecasting, estimating management reserve, budgeting, risk management and cost associated with projects. Additional topics include identifying and categorizing risks, developing a comprehensive risk management plan, earned value management, and determining proper risk response strategies. It also includes other project management tools and methodologies used in managing global projects. This class is designed to provide students with a metric for an in depth assessment of their desire and commitment toward pursuing a career in global project management in the beginning of their educational process. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): BITS211 Prerequisite(s): GPMT287
GPMT446	Students will gain insight and knowledge into project product quality and process improvement for creating project or program deliverables. Specific topics include six sigma, lean, quality control, testing, continuous improvement and requirements verification. Special emphasis will be placed on customer satisfaction within a project environment. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): GPMT287

Health Services Administration (HLTH SRV BS)

Which class should I take? When should I take it?

Foundations of Excellence

Foundations of Health Professions

Major

Recommended Open Electives

Health Care Specialty courses [HS] comprising the major area of the earned health care related associate's degree or select one of the following Specialties:

Human Resource Management Specialty [HHRS]

Health Information Assurance Specialty [HLAS]

Long-Term Care Specialty [LTCS]

Project Management Specialty [PTMS]